HED Parts Desk
Caterpillar Undercarriage Parts
If your Caterpillar machine is down for an undercarriage problem, HED Parts Desk can get you a fitment-verified quote fast — send your machine details and we'll confirm the right option without guessing.
Can HED help source this?
HED Parts Desk supplies undercarriage components — track chains, rollers, idlers, sprockets, and pads — for Caterpillar dozers and excavators. We confirm fitment and quote pricing and terms based on current availability.
New, reman, rebuilt, or exchange?
Depending on availability, options may include new, remanufactured, or rebuilt components, or good-used parts for less wear-critical applications. We'll present what's realistically available for your track gauge and configuration.
Why does the serial or PIN matter?
Undercarriage specifications (track gauge, shoe width, link pitch) can vary by machine configuration even within the same base model. Your machine's serial or PIN helps confirm the exact undercarriage specification your machine was built with.
Why does the exact part number matter?
A part number from the component or a parts book lookup lets us quote against the exact specification, which matters because undercarriage parts are typically not interchangeable across differing track gauges or link pitches.
How does core exchange work?
Some undercarriage components, particularly rollers and idlers, can be rebuilt on a core-exchange basis depending on wear condition. Track chain and pads are more commonly sold new or reman without a core requirement — we'll confirm what applies to your components.
What affects price?
Pricing depends on component type, wear/condition tier, current availability for your track gauge and configuration, and whether a full undercarriage set or individual components are needed.
What affects freight?
Undercarriage components are heavy and typically ship via freight with pallet packaging; full track chain assemblies in particular require freight delivery with unloading equipment on-site.
What about warranty?
Warranty terms vary by component and condition tier — we'll present applicable coverage details alongside your quote.
What to submit for a useful quote
The more of this you can share up front, the faster we can turn around a fitment-accurate quote.
- Machine make and model
- Machine serial number or PIN
- Component part number, if you have it
- A description of the problem or what you need
- Condition preference (new, reman, rebuilt, or open to options)
- Delivery location and urgency